Hello!
I bought my laptop in Summer 2018. I fell in love with it, i was amazing and so nice and everything i wanted. The battery held charge for a very long time! I could use it for a reasonable amount of time for two or so days without running out of charge.
But
When my third party warranty ran out, the battery now can't even hold 3 or 4 hours of just typing on a word processor and googling things. What can I do?
I have also realised that the laptop rarely alerts me that the battery is low, and when it does, it will be the yellow warning (then later a red should follow like in any laptop) but the laptop will turn off after a few seconds of showing 'low battery' which for my laptop means theres around 15% left.
When i do plug it in, i leave it for a few minutes so that it can charge up before turning it back on again. Whether I wait or turn it on straight away, the laptop will turn on fine and everything will work and then after around 1 or 2 mins the laptop shuts down with no warning.
Whats going on? I make sure theres no rubbish or unnecessary files on my laptop so im unsure of what the issue can be. I only ever use software such as Edge, Word and Mail. No excessive gaming or watching films that may drain the battery.
I really invested into this laptop and was so happy with it initially. I also plan to take this laptop to Uni with me for the next 5 years. But I dont want to have to worry about running out of charge.
Thank you in advance.
Wiktoria
