My laptop is not charging when I connect the Adapter to the computer. The battery reflects 11% with a red "x" that blinks over it. However, the white light next to the battery continues to blink. I know there is a trend where the laptop shows "plugged in but not charging". However, my computer does not reflect this at all. The computer has been at 11% for almost an hour now while the adapter is plugged in. I am hoping it is the the adapter charger that needs to be replaced but when I take out the battery and plug in the Adapter only, the computer does not turn on at all. It does turn on without the adapter and the percentage will go down if I take it out. I have ran the battery test and it has passed. However, it does not confirm if the Adapter battery has passed as it does not give me an option to check the adapter. It seems like the laptop is not recognizing the charger at all but the percentage of the battery does not decreased or increased when the Adapter is plugged into it. I am really at a lost for what to do. My next step is with Geek Squad with Best Buy but they have never fixed any issues I have had before and I usually end up figuring out the issue on my own by trouble shooting and researching. Most of they have been wrong when I seek their help. However, I cannot find a resolution or anything that matches my problem online. To recap, my computer is not charging at all. Please help me. I am at a lost at what to do. Please help me.
Thanks in advanced for any help you can provide.