I completed the latest Windows 10 super update a week ago. After reboot, screen was black with the "press the ESC key for startup menu". I am not able to press ESC, F10, Ctl Alt delete. I have to shut down and reboot to the same screen. I purchased a new hard drive, and updated all my files and did a Backup! Windows 10 super updated processed, and the same thing happened to my second drive!
This PC was originally a VISTA PC but it was not upgraded to Win10. I have a new solid state hard drive with Win 10 and MS Office installed. I did not install any additional programs except ITunes prior to the upgrade. I did not have any peripherals attached and nothing in the USB or DVD drives.
I took the PC to 2 local PC repair stores and they were not able to help. It is too conincidental that this absolutely happened during this latest monster Windows update.
I contacted Microsoft and talked to 8 people in 6 locations. The answer is that I need to set up an appointmnet and bring my PC to a Microsoft store 6 hours away for them to look at it.
I am mostly interested to know why this is happening. I would love to recover my drives. I am terrified of this latest update.